ILLINOIS CARE CONNECTIONS – AGING2021-11-17T11:18:24-06:00
Illinois Department on Aging
Illinois Assistive Technology Program

About ICC-Aging

The success of the Illinois CARE Connections (ICC) Program has led the Illinois Department on Aging (IDoA) to continue to support individuals who are in danger of being socially isolated and/or experiencing loneliness by enhancing and expanding the program for participants age 60 and above receiving services through the IDoA Community Care Programs.

The goal of the ICC Program is to serve individuals who are most likely to be socially isolated as a result of the pandemic and provide them with technology solutions to help alleviate the isolation. Older adults will receive an Apple iPad or Android tablet with a case, keyboard, and headphones. If needed, they will also be provided internet access through a hot spot. The technology will be used to increase social engagement and social connectedness. The priority is to serve those who live alone, do not normally receive in-home services, and who live in rural areas. The devices will have applications that support different communication options so individuals can connect with family, friends, providers, and participate in Telehealth appointments with doctors.

Referrals must be made through an IDoA Community Care Program at

Project Resources

About ICC Aging and Referral Process (PDF)

October 25th, 2021 Audio Recording of ICC-Aging Eligibility and Referral Process Training

If you have any program questions, please contact:

Technical Support

For technical support we recommend first reviewing the enclosed User Guide. The User Guide was designed to answer basic questions about your device including overview of the device buttons, basic functions of apps, and information on how to setup accounts and email addresses. If you have other questions, please feel free contact us in one of the following ways:

Telephone: IATP – 1-800-852-5110     UIC ATU – 1-312-343-7201


About the Illinois Department on Aging

The MISSION of the Illinois Department on Aging (New Page) is to serve and advocate for older Illinoisans and their caregivers by administering quality and culturally appropriate programs that promote partnerships and encourage independence, dignity, and quality of life.

IDoA Resources

Illinois Department on Aging Office Locator (New Page)

Illinois Department on Aging Community Care Program (New Page)

FCC Emergency Broadband Benefit

The Emergency Broadband Benefit is an FCC program to help families and households struggling to afford internet service during the COVID-19 pandemic. The Emergency Broadband Benefit will provide a discount of up to $50 per month towards broadband service for eligible households and up to $75 per month for households on qualifying Tribal lands. Eligible households can also receive a one-time discount of up to $100 to purchase a laptop, desktop computer, or tablet from participating providers if they contribute more than $10 and less than $50 toward the purchase price.

The Emergency Broadband Benefit is limited to one monthly service discount and one device discount per household.

To learn more about this program visit the Federal Communications Commission (FCC) website at

llinois CARE Connections 2020

Illinois CARE Connections (ICC) was a collaborative program with the Illinois Department on Aging (IDoA) and Illinois Department of Human Services (IDHS) that provided technology devices for socially isolated seniors and persons with disabilities in Illinois. The program was supported through federal CARES Act funding that was made available in spring of 2020 during the height of the pandemic. The program ended in spring of 2021 but technical assistance was available through September 2021.

Read more about the program in the final report:

Reducing Social Isolation Through Technology: A Report on the Illinois CARE Connections Program (PDF).