Based on the success of the Illinois CARE Connections (ICC) Program, the Illinois Department on Aging (IDoA) continues to support individuals who are in danger of being socially isolated and/or experiencing loneliness by enhancing and expanding the program for participants age 60 and above receiving services through the IDoA Community Care Programs.
The program serves individuals who are most likely to be socially isolated as a result of the pandemic and provides them with technology solutions to help alleviate isolation. Participants receive an Apple iPad or Android tablet with a case, keyboard, and headphones. If needed, they are also provided internet access through a hot spot. The technology is used to increase social engagement and social connectedness. The priority is to serve those who live alone, do not normally receive in-home services, and who live in rural areas. The devices have applications that support different communication options so individuals can connect with family, friends, providers, and participate in Telehealth appointments with doctors.
Referrals must be made through an IDoA Community Care Program at https://care.iltech.org/
About ICC Aging and Referral Process (PDF)
October 25th, 2021 Audio Recording of ICC-Aging Eligibility and Referral Process Training
iPad Training Guide (PDF - Large Print)
iPad Training Guide-Spanish (PDF)
iPad Training Guide - Korean (PDF Large Print)
iPad Training Guide - Polish (PDF Large Print)
Samsung A8 User Guide - Korean (PDF)
For technical support we recommend first reviewing the enclosed User Guide. The User Guide was designed to answer basic questions about your device including overview of the device buttons, basic functions of apps, and information on how to setup accounts and email addresses. If you have other questions, please feel free to contact us in one of the following ways:
Telephone: IATP – 1-800-852-5110 For Illinois Relay Services: Dial 7-1-1
About the Illinois Department on Aging
The MISSION of the Illinois Department on Aging (New Page) is to serve and advocate for older Illinoisans and their caregivers by administering quality and culturally appropriate programs that promote partnerships and encourage independence, dignity, and quality of life.