Illinois Department on Aging

Program Overview

The Illinois Department on Aging (IDoA), in partnership with the Illinois Assistive Technology Program (IATP), provides assistive technology devices aimed at enabling social connectedness; maintaining health, safety, and well-being; and promoting independence and community living.

Program Referrals

Referrals must be made by an approved service provider at:

Who is Eligible?

Individuals over 60 should connect to an Area Agency on Aging (AAA), a AAA funded entity, a Community Care Program (CCP), or Adult Day Service (ADS) Center  to learn about these programs.

What Devices Are Available?

How Do I Sign Up ?

Contact your Area Agency on Aging (AAA), AAA funded entity, Community Care Program (CCP), or Adult Day Service (ADS) Center and ask to receive services through the Illinois Care Connections Program. You can find your local Area Agency on Aging here:

What Happens Next?

If the form is completed and no questions are necessary, the device(s) will be shipped directly to the program participant, usually within 1-2 weeks of the referral. If additional questions are necessary based on the details in the referral, additional time will be needed before the device can be shipped.

Common reasons additional time may be required:

  • Uncertainty about what technology will best meet the customer’s needs
  • The customer needs help installing the technology
  • The customer needs durable medical equipment, which requires an Occupational Therapist’s assessment
  • Incomplete contact information for the customer

Project Resources

User Guides

2024 Guide Updates will be available soon. In the meantime, these Guides can still be helpful.

iPad Training Guide (PDF – Large Print)

iPad Training Guide-Spanish (PDF)

iPad Training Guide – Korean (PDF Large Print)

iPad Training Guide – Polish (PDF Large Print)

Samsung A8 User Guide – Korean (PDF)

Technical Support

For technical support, we recommend first reviewing the User Guide that was enclosed in the package. The User Guide was designed to answer basic questions about the device, including overview of the device buttons, basic functions of apps, and information on how to set up accounts and email addresses. If you have other questions, please feel free to contact us in one of the following ways:

Telephone: IATP – 1-800-852-5110

For Illinois Relay Services: Dial 7-1-1


About the Illinois Department on Aging

The MISSION of the Illinois Department on Aging (New Page) is to serve and advocate for older Illinoisans and their caregivers by administering quality and culturally appropriate programs that promote partnerships and encourage independence, dignity, and quality of life.

Visit their website to learn more about the many programs and services they offer or contact the Senior Helpline at 1-800-252-8966.

Care Connections Impact

Learn more about how the Illinois Care Connections Program has made a positive impact in the lives of program participants in the ICC 2023 Summary Report (PDF).