What is Work Incentives Planning and Assistance?

We are a federally funded program created to help individuals receiving SSI/SSDI make informed choices about being employed. If you are working, have a job offer or ready to start employment, we will help you understand how working will affect your benefits.
We will explain Social Security work incentives in addition to state benefits, such as Medicaid, subsidized housing, TANF, food stamps, worker’s compensation, veterans benefits, and unemployment benefits. Our Work Incentive Planning and Assistance (WIPA) Program will give you the information you need to make the best choice about your future.

Who is Eligible?

Anyone who gets Social Security disability benefits (SSI/SSDI) between age 14 and retirement age, and wants to go to work is eligible to get free benefits planning services.

Check Out Your Options

If you are working, have a job offer or ready to start employment, you may be concerned about what will happen to your benefits. A Community Work Incentive Coordinator (CWIC) can help you understand the process, and inform you about work incentives such as the extension of Medicaid or Medicare benefits while you work.

CWIC’s can:

  • Provide work incentives planning and assistance.
  • Help beneficiaries and their families understand what Federal and/or State benefit programs they may be eligible to utilize.
  • Refer beneficiaries with disabilities to appropriate Employment Networks or State VR agencies.
  • Provide general information about potential employer-based or federally subsidized health benefits coverage available once you enter the workforce.
  • And inform beneficiaries with disabilities of protection and advocacy services.

For More Information

Contact the IATP WIPA Program toll free at (800) 852-5110(voice/tty), (217) 522-7985 or email us at

WIPA services effective August 2015 are for SSA Disability Beneficiaries currently working, have a job offer, or are seriously ready to start employment. Those SSA Disability Beneficiaries needing general information about going to work are encouraged to contact the WIPA Call Center at 866-968-7842.

Who Should I Contact For Services?

The Illinois WIPA Program has two geographical service providers.


Ticket to Work – provides most people receiving Social Security benefits more choices for receiving employment services. Visit (New Page) for more information or call the Helpline
(866) 968-7842 (voice)
(866) 833-2967 (tty)

Protection and Advocacy for Beneficiaries of Social Security (PABSS) – If you need advocacy or legal services concerning work issues, visit Equip For Equality at (New Page) or call
(800) 537-2632 (voice)
(800) 610-2779 (tty)

WIPA Forms