Changes Due to COVID-19

11-20-2020 Important Update! The Office is NOT OPEN to the public at this time as a result of the Governor’s Tier 3 Mitigation order that is effective 11-20-2020. IATP is following all CDC and Illinois state guidelines. In response to medical, public health, and other governmental recommendations regarding COVID-19, we have altered operations as follows to reduce the risk of exposure to the COVID-19 virus for all individuals. The information below will be continually updated as things change. Please contact us with any questions.

Illinois CARE Connections

For all program updates, please visit the Illinois CARE Connections webpage.

Borrowing Equipment

When possible and appropriate, IATP will make every attempt to fill customer’s requests to borrow Assistive Technology devices and reused Durable Medical Equipment (DME). Arrangements will be made to ship the equipment to the customer’s home. Customers picking up reused DME will have to follow the CDC’s recommendation of social distancing of no less than 6 feet and transfer of equipment will take place outside to ensure safety for both staff and customers. It is recommended that if you are in need of equipment that you contact the office and speak to IATP’s Reuse staff so specific arrangements for a no contact transfer can be accomplished.

Assistive Technology Demonstration Center

At this time no in-person device demonstrations are being conducted. Appointment for demonstrations conducted via video conferencing can be arranged by contacting IATP.

Equipment Donations

IATP is NOT accepting donations of used Durable Medical Equipment (DME) and/or Assistive Technology Devices at this time.

Financial Loan Customers

Support and repayment options are available for our loan customers who are experiencing financial hardship as a result of COVID-19. Please contact us if you need to defer loan payments. AT loans for new customers are available and being processed in a timely manner. Please call with any questions.

Onsite AT Assessments for VR Customers

IATP is conducting in-person and remote assessments to fulfill customer’s needs following CDC guidelines on utilizing Personal Protective Equipment. Home assessments are also being conducted. Some assessments only require outside access. If in-home access is necessary, it is up to the customer whether or not they wish to have that service. Please contact us for more information.

ISBE Evaluations

We want to assure staff, families, and students that IATP’s ISBE 3-21 Evaluation program is available to conduct AT and AAC evaluations throughout the state of Illinois for the 2020-21 school year. Please visit the ISBE Evaluation page for more information on the evaluation process and procedures. Any direct customer contact will follow the CDC guidelines and PPE will be worn at all times. Contact us with any questions.

Work Incentives Planning and Assistance (WIPA)

IATP-WIPA Services are continuing to be conducted remotely throughout 102 Illinois Counties. For more information on IATP-WIPA services, visit our WIPA web page and/or contact us.

IATP Event Participation

Due to the Governor’s Tier 3 Mitigation Plan, IATP will not participate in any in-person events. IATP staff are happy to present at any virtual training events.

IATP apologizes for any inconvenience these actions may cause but feels that it must do its part to reduce the spread of COVID-19. If you have any questions, please do not hesitate to call 217-522-7985. Some staff are working remotely so there may be a slight delay in response time. Thank you for your understanding.